Running Windows Xp Keeps Shutting Down Unexpectedly Norton Says No Viruses Or Spyware?
Posted by adminJan 5
Im running windows xp it keeps shutting down unexpectedly..Norton says no viruses or spyware. monitor wont comeon all the time either and freezes alot at start up ? Any thoughtson what might be wrong also ran pc pitstop scan an says all is good .
You may be having a mother board, or power supply problem. It shouldn’t just shut down. Take it to a reliable tech to have it checked. Don’t trust free soft ware to tell you.
Open your case and clean out the dust in your PC. Get a can of compressed CO2 (Radio Shack, Walmart, electronics) to knock it loose, especially from the fans.
Is it shutting down, or is it rebooting on you by itself? It may be a video card related hardeware issue. Or a driver issue. If it is rebooting, turn off auto-restart, that way you will a get a bluescreen with an error code. That will help to pinpoint the trouble. If it is shutting off, it may be a temperature issue, probably from the video card, or the main cpu if on board graphics. Speedfan is a good, free, program to monitor the cpu and mobo temps. If you think it is a virus issue, try Combofix. It not only kills viruses, but repairs damage caused by them as well, like rebuilding registry, etc.
get rid of norton..its an expensive waste and lots of programs dont like it..ive been using avg free for years…grisoft.com its free and no spam.
Could be a problem with device drivers , hardware or software . This problem can be solved by uninstalling new softwares, updating device drivers and making minor configuration changes . From http://fixit.in/bluescreenofdeath.html